Privacy Policy

TERMS & CONDITIONS FOR COMPTOIR LIBANAIS

This privacy notice provides information on how Levant Restaurant a trading division of Comptoir Group PLC (referred to in this notice as “Comptoir“, “we” or “us”), collects and uses personal data relating to users (referred to in this policy as “you“) of the Comptoir Libanais website and related services (together referred to in this policy as the “Services“).
This notice is version 1.0 and was last updated on 17.05.2018

1. Who is Comptoir Libanais?
Comptoir Libanais Group Limited is registered for data protection with the Information Commissioner’s Officer under the security number: CSN0112077 and certificate number: ZA077922.
Comptoir Libanais acts as the data controller regarding the use of your personal data as described in this privacy notice.
This policy was updated on 28th May 2018.

You can contact Comptoir Libanais using the contact details set out at paragraph 9 below.

2. What data do we collect?
We may collect the following information from you:
Identity information including First name, Maiden name, last name, title, Gender, username or similar identifier, date of birth, material status also any other information related to you
Contact information including email address; demographic information such as postcode, telephone number preferences and interests; and other information you provide to us in customer surveys, competitions and/or offers.
Historical Technical information based on information from your visit to any of our platforms by using your chosen browser and operating system or any other technology to access website
Transaction and financial information card details and account number for payment to and from you and other details of products and service you have purchased from us
Marketing Communication this to include preference in receiving marketing communication from us about products

Retargeting or advertising cookies:

These cookies collect information about the pages you visit and also other information about other websites you visit so that we can understand where you sit in our customer market. This information is collected by reference to the cookie or other identifier. This could result in you seeing adverts for our products or other products you may be interested in and Site when visiting other websites or apps based on the market segment you are placed in and / or from having visited our Site. Our online advertising partners will also use information from your activity on the Site to support their other clients and intermediaries in their digital advertising activities.
We partner with a number of companies for this retargeting, including Facebook and Google.

If you want to learn more about Facebook cookies then click here: https://www.facebook.com/policies/cookies/

3. What we use this data for?
Primarily we will use the data we collect to provide the Services. However we may also use this data for: internal analysis and statistics including demographics and page views; improving our products and services; sending you marketing communications and newsletters by email (when you have consented); and market research.

4. Disclosure of your personal data to third parties
Comptoir Libanais will never sell your data but will disclose it to suppliers such as email service providers.
We could potentially disclose data to potential buyers of any part of the business, and may be required to disclose data by law or court order.

5. Storage and security of your personal data
Your personal data is stored in electronic and physical records maintained by Comptoir Libanais restaurant and/or our service providers. By submitting your personal data, you agree that we may transfer, store or process it. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

6. Removal of your details
You may request removal of your personal information or opt out of marketing communications from us at any time by sending an email to Comptoir Libanais at info@comptoirlibanais.com
Comptoir Libanais may however retain certain anonymised aspects of your personal details for our internal business purposes such as maintaining records of our dealings with you and analysis and statistics.

7. Access to your details
If you would like to access a copy of any personal data which Comptoir Libanais holds about you, or if you wish to change your consent regarding email marketing communications, please send a request by email or by post using the appropriate contact details in paragraph 8 below.
You have the right, in certain circumstances, to object to Comptoir Libanais processing your personal data or to request that your personal data is corrected or deleted. Please contact us to discuss this as required.

8. Copyright
All copyright, trademarks and all other intellectual property rights in the Comptoir Libanais website and its content (including without limitation the website design, text, graphics and all software and source codes connected with the website) are owned by or licensed to Kenza restaurant or otherwise used by Comptoir Libanais as permitted by law.
In accessing the website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the website for personal, non-commercial home use only.

9. Queries
If you have any queries in relation to the processing of your personal data by Comptoir Libanais, please contact us as follows:

Comptoir Libanais
65 Wigmore Street
London
W1U 1JT
Email: info@comptoirlibanais.com

10. Other
We do not take hold liability for any issues that may occur from 3rd party sites that we have linked to.
We have the right to change the policy at any time and that it is the user’s responsibility to check the policy from time to time.
We don’t knowingly collect personal data from children and request that they don’t submit any data to you.